✔ Everything Your Athlete Needs — In One Kit

No more last-minute scrambling or sharing makeup (we all know how that ends). Every product is curated for performance and safety.

✔ Long-Lasting, Performance-Proof Formulas

Sweat-resistant, smudge-proof makeup that stays flawless through every competition routine, recital, and awards ceremony.

✔ Simple, Online Ordering with our Kit Builder

Select your products, build your makeup kit, enter the quantity and check out! You can also create your own Team Store Online.

CHEER COACHES & DANCE TEACHERS

Request Your Team Makeup Kit

  • Find the perfect high-pigment match for the spotlight. Let us know your team colors, squad size, and preferred shades.
  • Fill out the details below so we can ship your complimentary trial kit directly to your gym, studio, or doorstep.
  • Fill out the details below so we can ship your complimentary trial kit directly to your gym, studio, or doorstep.
Request Samples

Shop our Favorite Collections

ALL LIPS
ALL LIPS

ALL LIPS

Palettes
Palettes

Palettes

Stardust
Stardust

Stardust

Duo Shadows
Duo Shadows

Duo Shadows

Shop our Favorite Kits

Duo & Stardust Kits
Duo & Stardust Kits

Duo & Stardust Kits

Duo & Glitter Kits
Duo & Glitter Kits

Duo & Glitter Kits

2 Pc Lip Kits
2 Pc Lip Kits

2 Pc Lip Kits

MAKEUP KITS
MAKEUP KITS

MAKEUP KITS

FAQ'S

Order Status & Shipping FAQs

Has My Order Shipped?

Once your order ships, you'll automatically receive a shipping confirmation email that includes your tracking number.

You can also check the status of your order at any time by logging into your Account on our website and selecting Order History.

Please allow 1–3 business days for order processing before shipment.

How Do I Change or Cancel My Order?

We begin processing orders quickly to ensure fast shipping. If you need to make changes or cancel your order, please contact us immediately at shopbastar@gmail.com.

While we will do our best to accommodate your request, orders that have already been processed or shipped cannot be modified or canceled.

How Do I Track My Order?

As soon as your order ships, you'll receive an email containing your tracking information.

You can also log into your Account on our website to view your order status and tracking details at any time.

My Order Hasn't Arrived. What Should I Do?

First, check your tracking number to verify the delivery status.

If your tracking shows the package as delivered but you have not received it:

  • Check around your property and with household members.
  • Ask neighbors or your building manager if they accepted the package.
  • Contact the shipping carrier directly for additional delivery information.

If you're still unable to locate your package, please email shopbastar@gmail.com within 7 days of the delivery date. We'll gladly assist you with a carrier investigation.

An Item Is Missing From My Order.

If your shipment appears incomplete, first verify that your order wasn't shipped in multiple packages by checking your shipping confirmation email or your order status online.

If all packages have been delivered and an item is still missing, please contact us within 7 days of delivery at shopbastar@gmail.com. Include your order number and a description of the missing item so we can resolve the issue promptly.

I Received a Damaged or Incorrect Product.

We're sorry for the inconvenience.

Please email shopbastar@gmail.com within 7 days of receiving your order and include:

  • Your order number
  • Photos of the damaged or incorrect item
  • A brief description of the issue

Once your claim has been reviewed and approved, we'll send a replacement at no additional cost.

When Will My Backordered Item Ship?

We work hard to maintain reliable inventory, and backorders are uncommon.

If an item becomes temporarily unavailable after your order is placed, we'll notify you by email with an estimated shipping timeframe as soon as it becomes available.

If you have questions regarding a backordered item, please contact our Customer Service Team at shopbastar@gmail.com.

Team Makeup Kits FAQs

What is a Team Makeup Kit?

A Team Makeup Kit is a customized collection of professional stage performance makeup created specifically for your cheer gym, dance studio, drill team, pom squad, theater group, or performance organization. Every performer receives the same approved products, ensuring a beautiful, uniform appearance on stage.

Each kit can include eye shadow, eye primer, eyeliner, mascara, eyelashes, lip color, blush, glitter, brushes, makeup bags, and accessories. Your kit is customized based on your team's costumes, uniforms, colors, age group, and performance style.

Why should my team use a Team Makeup Kit?

A Team Makeup Kit eliminates the frustration of asking parents to shop at multiple stores for products that may be unavailable, discontinued, or purchased incorrectly.

With one approved kit, every performer wears the exact same professional-quality makeup, creating a polished and consistent appearance under stage lighting while saving coaches, teachers, and parents valuable time.

Benefits include:

  • One approved makeup list for the entire team
  • Consistent colors on every performer
  • Professional products designed for stage performances
  • Easy online ordering
  • Reliable inventory throughout the season
  • Less stress for coaches and parents

Who can create a Custom Team Makeup Kit?

Custom Team Makeup Kits are available for qualified organizations, including:

  • Dance Studios
  • Cheer Gyms
  • School Cheer Teams
  • All Star Cheer Programs
  • Pom Teams
  • Drill Teams
  • Irish Dance Schools
  • Theater Groups
  • Performance Teams

Whether your organization has 10 performers or 500, we'll create a makeup program that fits your team's needs.

How do I create a Custom Team Makeup Kit?

Creating your Team Makeup Kit is easy.

  1. Complete our FREE Team Makeup Consultation request.
  2. Meet with one of our makeup specialists.
  3. We'll help you select products and colors that complement your uniforms, costumes, and performance style.
  4. We'll prepare a complimentary sample kit for your review.
  5. Test the products before placing your order.
  6. After approval, we'll build your custom Team Makeup Kit and make it available for ordering.

There is no obligation to purchase after your consultation.

Is the Team Makeup Consultation really free?

Yes! Our Team Makeup Consultation is completely complimentary for qualified coaches and studio owners.

Our makeup specialists will guide you through product selection, answer your questions, and recommend products based on your team's age, performance style, uniforms, and budget.

Do I receive makeup samples before ordering?

Yes.

Qualified coaches and studio owners receive a complimentary sample kit so you can see the colors, test product performance, and ensure you're completely satisfied before placing a team order.

We believe you should experience the quality of our products before making a commitment.

Can I customize every product in my Team Makeup Kit?

Absolutely.

Every Team Makeup Kit is built specifically for your organization. You choose the products that best fit your team's needs.

Popular products include:

  • Eye Shadow Palettes
  • Eye Primer
  • Eyeliner
  • Mascara
  • False Eyelashes
  • Lip Paint
  • Lip Liner
  • Blush
  • Glitter
  • Makeup Brushes
  • Cosmetic Bags
  • Accessories

You only purchase the products your performers actually need.

Is there a minimum order requirement?

No.

There is no minimum order required for Custom Team Makeup Kits. Whether your organization has a small team or hundreds of performers, we'll create a makeup solution that works for you.

Can parents order individually?

Yes.

Many organizations choose to have a personalized Team Store created on our website. Parents simply visit your Team Store and purchase the approved products individually using your team's discounted pricing.

This eliminates the need for coaches to collect money or distribute products.

Can I place one bulk order for my entire team?

Yes.

Many studios and cheer gyms prefer to place one bulk order that ships directly to their location for distribution.

We'll work with you to determine the ordering option that best fits your organization.

Can new team members order after the season begins?

Absolutely.

One of the biggest advantages of a Team Makeup Kit is that replacement items and new team member kits can be ordered throughout the season.

There's no need to search local stores hoping to find matching products.

Can I reorder individual products?

Yes.

Need another lip color? Eye shadow? Mascara? Brushes?

Individual products can be reordered anytime through your Team Store or Wholesale Account without purchasing another complete kit.

Will the makeup stay in stock?

Yes.

Unlike many makeup companies that frequently discontinue products or experience inventory shortages, Pretty Girl Cosmetics manufactures and maintains dependable inventory for our performance makeup collections.

Our goal is to keep your team's approved products available throughout the season, making reorders simple for both coaches and parents.

How long does it take to create my Team Makeup Kit?

Most Team Makeup Kits can be created shortly after your consultation and sample approval.

Because every kit is customized, timing may vary depending on product selection and the time of year. We recommend beginning the process several weeks before competitions or recital season to ensure everything is ready for your performers.

What makes BaStar Team Makeup Kits different?

BaStar offers more than just makeup—we provide a complete Team Performance Makeup System.

Our program includes:

  • FREE Team Makeup Consultation
  • Complimentary Sample Kit
  • Custom Team Makeup Kit
  • Personalized Team Store
  • Team Pricing
  • Reliable Inventory
  • Professional Performance Cosmetics
  • Easy Reordering
  • Step-by-Step Makeup Tutorials
  • Ongoing Customer Support
Returns & Exchanges FAQ's

What is your return policy?

Due to the hygienic nature of cosmetics, all opened, used, altered, custom-made, and Team Makeup Kit products are final sale and are not eligible for return, refund, or exchange.

Unopened and unused products may be considered for return on a case-by-case basis at the sole discretion of our Sales Department. All returns must be approved before being shipped back to BaStar.

Approved return items must be:

  • Unopened
  • Unused
  • Unaltered
  • In their original packaging
  • In resalable condition

Unauthorized returns will not be accepted. Original shipping charges are non-refundable, and approved returns may be subject to a 10% restocking and processing fee.

Can I return makeup?

Makeup may only be considered for return if it is unopened, unused, and in its original condition.

For health and safety reasons, cosmetics that have been opened, tested, swatched, applied, or removed from their original packaging cannot be returned or exchanged.

Before sending any item back, please contact us at shopbastar@gmail.com to request return authorization.

Are Team Makeup Kits refundable?

No. Custom Team Makeup Kits and all products purchased as part of a Team Makeup Kit are final sale.

Team Kits are assembled specifically for your organization using approved products, colors, and quantities. Because these kits are customized and contain cosmetic products, they are not eligible for returns, refunds, or exchanges.

We strongly recommend reviewing and testing your complimentary sample kit before approving and placing your final team order.

How do I report a damaged or incorrect item?

Please contact us within 7 days of receiving your order by emailing shopbastar@gmail.com.

Include the following information:

  • Your order number
  • The name of the damaged or incorrect product
  • A brief description of the issue
  • Clear photos of the product and packaging

Once your claim has been reviewed and approved, we will send a replacement product at no additional cost.

Please do not discard the item or packaging until your claim has been reviewed.

Can I exchange products?

Product exchanges are not guaranteed and are reviewed on a case-by-case basis.

Opened, used, tested, custom-made, and Team Makeup Kit products cannot be exchanged. An unopened and unused product may be considered for exchange if you contact us before returning the item and receive approval from our Sales Department.

Customers are responsible for any return shipping costs and additional shipping charges associated with an approved exchange unless the original product was damaged or shipped incorrectly.

How long do refunds take?

Once an approved return has been received and inspected, we will notify you regarding the status of your refund.

Approved refunds are generally issued to the original payment method. Processing times may vary depending on your bank or credit card provider.

Please allow approximately 5–10 business days after the refund has been issued for the credit to appear on your account.

Original shipping charges are non-refundable, and a 10% restocking and processing fee may be deducted from the approved refund.